Orders over USD 800 (≒ JPY 100,000) require formal customs clearance in the United States. You will be asked to provide additional documents, and delivery times may be longer than usual.
We appreciate your understanding.
News
For Customers Requesting Delivery to the U.S.
Announcement for Membership Stage Update
Thank you for shopping at PIGMENT TOKYO.
Starting in April 2025, your membership stage will be upgraded according to the amount of your annual purchases.
・Annual purchase amount is the total amount of purchases that have been made between April 1, 2024 to March 31, 2025.
*If products have not been shipped by March 31, they will not be included in this update.
*All items delivered in April will be reflected in the membership stage renewal of the next year.
・Please note that your current membership stage will remain the same until the membership stage update is complete.
・Completion of the membership updates will be announced on our News page. Please wait for a while. The update is scheduled to be completed after April 15th.
For more information about the Membership Program, please check the following link.
Once again, thank you for your long support and we hope you will enjoy your shopping with more updates and benefits in the future!
Notice of Year-end and New Year Holidays
Thank you for visiting PIGMENT TOKYO.
We will be closed during the following period for the year-end and New Year holidays in Japan.
Closing Days: December 23, 2024 (Monday) - January 3, 2025 (Friday)
*We will be open for business from January 4, 2025 ( Saturday) ,11AM.
*Orders will still be accepted through the online store during the holiday period.
*Orders and inquiries received during the holidays will be processed and responded sequentially from January 4, 2025.
We are sorry for any inconvenience this may cause and appreciate your understanding.
We will be closed during the following period for the year-end and New Year holidays in Japan.
Closing Days: December 23, 2024 (Monday) - January 3, 2025 (Friday)
*We will be open for business from January 4, 2025 ( Saturday) ,11AM.
*Orders will still be accepted through the online store during the holiday period.
*Orders and inquiries received during the holidays will be processed and responded sequentially from January 4, 2025.
We are sorry for any inconvenience this may cause and appreciate your understanding.
[Important notice] Changing the business hours
We regret to inform you that our business hours will be changed only on Thursday, November 28th.
Business Hours : 2PM-7PM
We are sorry for the inconvenience and thank you for your understanding.
Business Hours : 2PM-7PM
We are sorry for the inconvenience and thank you for your understanding.
8/16 Notice of temporary closure
Thank you for shopping with PIGMENT TOKYO.
PIGMENT TOKYO will be temporarily closed on Friday, August 16 due to an approaching typhoon.
The online store will be open as usual.
We appreciate your understanding and cooperation.
PIGMENT TOKYO will be temporarily closed on Friday, August 16 due to an approaching typhoon.
The online store will be open as usual.
We appreciate your understanding and cooperation.
Notice of Shipping Delay
Thank you for shopping with PIGMENT TOKYO.
Due to the large number of orders we are currently receiving from our customers, there are delays in the delivery of orders.
We apologize for any inconvenience this may cause to our customers who have been waiting for our products.
We are preparing to ship the items as soon as possible.
If you have any questions, please don't hesitate to contact us at the following phone number or inquiry form.
TEL: 03-5781-9550
Contact for Inquiries: https://pigment.tokyo/en/pages/contact
We appreciate your understanding.
Due to the large number of orders we are currently receiving from our customers, there are delays in the delivery of orders.
We apologize for any inconvenience this may cause to our customers who have been waiting for our products.
We are preparing to ship the items as soon as possible.
If you have any questions, please don't hesitate to contact us at the following phone number or inquiry form.
TEL: 03-5781-9550
Contact for Inquiries: https://pigment.tokyo/en/pages/contact
We appreciate your understanding.
Maintenance has been Completed
Thank you for visiting PIGMENT TOKYO.
The previously announced website maintenance has been completed.
【Maintenance Time】
Tuesday, July 23, 2024 8:00-10:15 JST
We sincerely apologize for any inconvenience caused during this time.
As we continue to work on improving our services, we would like to thank you for your continued support of PIGMENT TOKYO.
The previously announced website maintenance has been completed.
【Maintenance Time】
Tuesday, July 23, 2024 8:00-10:15 JST
We sincerely apologize for any inconvenience caused during this time.
As we continue to work on improving our services, we would like to thank you for your continued support of PIGMENT TOKYO.
Scheduled Website Maintenance
Thank you for visiting the PIGMENT TOKYO online store.
Due to system maintenance, the PIGMENT TOKYO online store will be temporarily unavailable during the following time period.
■Maintenance Schedule
Tuesday, July 23, 2024 8:00 - 12:00 JST
■Website
https://pigment.tokyo/
*Please note that the end time of the maintenance may be changed.
We apologize for any inconvenience this may cause.
Thank you for your understanding.
Membership Stages Have been Updated
Thank you for shopping at PIGMENT TOKYO.
We have updated your stage for the Membership Program in 2024.
You can check your current stage on "My Page" through our website.
Click here to go to My Page.
https://pigment.tokyo/en/account
Click here for more information about our Membership Program.
https://pigment.tokyo/en/pages/shopping_guide
Once again, thank you for your long support and we hope you will enjoy your shopping with more updates and benefits in the future!
We have updated your stage for the Membership Program in 2024.
You can check your current stage on "My Page" through our website.
Click here to go to My Page.
https://pigment.tokyo/en/account
Click here for more information about our Membership Program.
https://pigment.tokyo/en/pages/shopping_guide
Once again, thank you for your long support and we hope you will enjoy your shopping with more updates and benefits in the future!
[Membership Program] Announcement for Membershi...
Thank you for your continued support of PIGMENT TOKYO.
On April 1, 2024, your membership stage will be upgraded according to the amount of your annual purchases.
・Annual purchase amount means the total amount of goods purchased between April 1, 2023, and March 31, 2024.
*If products have not been shipped by March 31, they will not be included in the annual purchase amount.
*Items delivered in April will be reflected in the membership stage renewal of the next year.
・Your membership stage will stay the same until your renewal is completed on April 1.
・Completion of the membership updates will be announced on our News page. Please check the announcement for shopping after April 1.
For more information about the Membership Program, please visit the link below.
https://pigment.tokyo/en/pages/shopping_guide
We hope you will enjoy shopping after confirming your updated membership stage and its benefits.
Thank you very much.
On April 1, 2024, your membership stage will be upgraded according to the amount of your annual purchases.
・Annual purchase amount means the total amount of goods purchased between April 1, 2023, and March 31, 2024.
*If products have not been shipped by March 31, they will not be included in the annual purchase amount.
*Items delivered in April will be reflected in the membership stage renewal of the next year.
・Your membership stage will stay the same until your renewal is completed on April 1.
・Completion of the membership updates will be announced on our News page. Please check the announcement for shopping after April 1.
For more information about the Membership Program, please visit the link below.
https://pigment.tokyo/en/pages/shopping_guide
We hope you will enjoy shopping after confirming your updated membership stage and its benefits.
Thank you very much.
