Thank you for shopping with PIGMENT TOKYO.
PIGMENT TOKYO will be temporarily closed on Friday, August 16 due to an approaching typhoon.
The online store will be open as usual.
We appreciate your understanding and cooperation.
News
8/16 Notice of temporary closure
Notice of Shipping Delay
Thank you for shopping with PIGMENT TOKYO.
Due to the large number of orders we are currently receiving from our customers, there are delays in the delivery of orders.
We apologize for any inconvenience this may cause to our customers who have been waiting for our products.
We are preparing to ship the items as soon as possible.
If you have any questions, please don't hesitate to contact us at the following phone number or inquiry form.
TEL: 03-5781-9550
Contact for Inquiries: https://pigment.tokyo/en/pages/contact
We appreciate your understanding.
Due to the large number of orders we are currently receiving from our customers, there are delays in the delivery of orders.
We apologize for any inconvenience this may cause to our customers who have been waiting for our products.
We are preparing to ship the items as soon as possible.
If you have any questions, please don't hesitate to contact us at the following phone number or inquiry form.
TEL: 03-5781-9550
Contact for Inquiries: https://pigment.tokyo/en/pages/contact
We appreciate your understanding.
Maintenance has been Completed
Thank you for visiting PIGMENT TOKYO.
The previously announced website maintenance has been completed.
【Maintenance Time】
Tuesday, July 23, 2024 8:00-10:15 JST
We sincerely apologize for any inconvenience caused during this time.
As we continue to work on improving our services, we would like to thank you for your continued support of PIGMENT TOKYO.
The previously announced website maintenance has been completed.
【Maintenance Time】
Tuesday, July 23, 2024 8:00-10:15 JST
We sincerely apologize for any inconvenience caused during this time.
As we continue to work on improving our services, we would like to thank you for your continued support of PIGMENT TOKYO.
Scheduled Website Maintenance
Thank you for visiting the PIGMENT TOKYO online store.
Due to system maintenance, the PIGMENT TOKYO online store will be temporarily unavailable during the following time period.
■Maintenance Schedule
Tuesday, July 23, 2024 8:00 - 12:00 JST
■Website
https://pigment.tokyo/
*Please note that the end time of the maintenance may be changed.
We apologize for any inconvenience this may cause.
Thank you for your understanding.
Membership Stages Have been Updated
Thank you for shopping at PIGMENT TOKYO.
We have updated your stage for the Membership Program in 2024.
You can check your current stage on "My Page" through our website.
Click here to go to My Page.
https://pigment.tokyo/en/account
Click here for more information about our Membership Program.
https://pigment.tokyo/en/pages/shopping_guide
Once again, thank you for your long support and we hope you will enjoy your shopping with more updates and benefits in the future!
We have updated your stage for the Membership Program in 2024.
You can check your current stage on "My Page" through our website.
Click here to go to My Page.
https://pigment.tokyo/en/account
Click here for more information about our Membership Program.
https://pigment.tokyo/en/pages/shopping_guide
Once again, thank you for your long support and we hope you will enjoy your shopping with more updates and benefits in the future!
[Membership Program] Announcement for Membershi...
Thank you for your continued support of PIGMENT TOKYO.
On April 1, 2024, your membership stage will be upgraded according to the amount of your annual purchases.
・Annual purchase amount means the total amount of goods purchased between April 1, 2023, and March 31, 2024.
*If products have not been shipped by March 31, they will not be included in the annual purchase amount.
*Items delivered in April will be reflected in the membership stage renewal of the next year.
・Your membership stage will stay the same until your renewal is completed on April 1.
・Completion of the membership updates will be announced on our News page. Please check the announcement for shopping after April 1.
For more information about the Membership Program, please visit the link below.
https://pigment.tokyo/en/pages/shopping_guide
We hope you will enjoy shopping after confirming your updated membership stage and its benefits.
Thank you very much.
On April 1, 2024, your membership stage will be upgraded according to the amount of your annual purchases.
・Annual purchase amount means the total amount of goods purchased between April 1, 2023, and March 31, 2024.
*If products have not been shipped by March 31, they will not be included in the annual purchase amount.
*Items delivered in April will be reflected in the membership stage renewal of the next year.
・Your membership stage will stay the same until your renewal is completed on April 1.
・Completion of the membership updates will be announced on our News page. Please check the announcement for shopping after April 1.
For more information about the Membership Program, please visit the link below.
https://pigment.tokyo/en/pages/shopping_guide
We hope you will enjoy shopping after confirming your updated membership stage and its benefits.
Thank you very much.
Notice of Year-end and New Year Holidays
Thank you for visiting PIGMENT TOKYO.
We will be closed during the following period for the year-end and New Year holidays in Japan.
Closing Days: December 26, 2023 (Tuesday) - January 4, 2024 (Thursday)
・We will be open for business from January 5, 2024 ( Friday).
・Orders will still be accepted through the online store during the holiday period.
・Orders and inquiries received during the holidays will be processed and responded sequentially from January 5, 2024.
We are sorry for any inconvenience this may cause and appreciate your understanding.
Our Website is Back Online
Thank you for your continued patronage of PIGMENT TOKYO.
Our website has been down for technical issues since March 21 and is back online as of today, April 27. We sincerely apologize for the inconvenience caused by the delay in recovery due to the time required for maintenance after the problem occurred.
We take this incident very seriously and will make every effort to prevent a recurrence in the future.
We appreciate your patience.
A Request to Our Customers Regarding Bulk Purch...
Thank you for always using Pigment Tokyo.
We would like to ask customers who are considering bulk buying after visiting the store.
・ If the product you want is decided, please contact us in advance to secure inventory and respond with your desired products as much as possible.
・ All pigments are sold by weight and may take some time to take them home. If you are ready for 19:00, we will deliver it at a later date, so please come with plenty of time.
[Business hours] 11:00-19:00 (regular holiday: Monday) * If Monday is a holiday, it will be open.
[Inquiry window]https://pigment.tokyo/pages/contact
Thank you for your understanding.
We would like to ask customers who are considering bulk buying after visiting the store.
・ If the product you want is decided, please contact us in advance to secure inventory and respond with your desired products as much as possible.
・ All pigments are sold by weight and may take some time to take them home. If you are ready for 19:00, we will deliver it at a later date, so please come with plenty of time.
[Business hours] 11:00-19:00 (regular holiday: Monday) * If Monday is a holiday, it will be open.
[Inquiry window]https://pigment.tokyo/pages/contact
Thank you for your understanding.
Notice of PIGMENT VIDEO (workshop video) Servic...
Thank you for always using Pigment Tokyo.
Pigment TOKYO provided a Pigment Video (workshop video) that allows you to attend a workshop on the web, but this time, the service will be terminated on Thursday, October 20, 2022. 。
Thank you for your patronage so far.
Prior to the end of the service, the new purchase of Pigment Video (Workshop Videos) will end on Tuesday, September 20, 2022.
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■ Pigment Video (Workshop Video)
New purchase reception end date: Tuesday, September 20, 2022
■ Pigment Video (Workshop Video)
Service end date: Thursday, October 20, 2022
------------------------------------------------------
In addition, with the end of the service, a part of the terms of use will be revised on Friday, October 21, 2022.
Please check the following information about the revision of the Terms of Use.
------------------------------------------------------
■ Terms of use
https://pigment.tokyo/policies/terms-of-service
■ Revised content
Removed
------------------------------------------------------
For inquiries about this matter, please contact us below.
■ Inquiry window
https://pigment.tokyo/pages/contact
We look forward to your continued support of Pigment Tokyo.
Pigment TOKYO provided a Pigment Video (workshop video) that allows you to attend a workshop on the web, but this time, the service will be terminated on Thursday, October 20, 2022. 。
Thank you for your patronage so far.
Prior to the end of the service, the new purchase of Pigment Video (Workshop Videos) will end on Tuesday, September 20, 2022.
------------------------------------------------------
■ Pigment Video (Workshop Video)
New purchase reception end date: Tuesday, September 20, 2022
■ Pigment Video (Workshop Video)
Service end date: Thursday, October 20, 2022
------------------------------------------------------
In addition, with the end of the service, a part of the terms of use will be revised on Friday, October 21, 2022.
Please check the following information about the revision of the Terms of Use.
------------------------------------------------------
■ Terms of use
https://pigment.tokyo/policies/terms-of-service
■ Revised content
Removed
------------------------------------------------------
For inquiries about this matter, please contact us below.
■ Inquiry window
https://pigment.tokyo/pages/contact
We look forward to your continued support of Pigment Tokyo.