Thank you for shopping with PIGMENT TOKYO.
PIGMENT TOKYO will be temporarily closed on Friday, August 16 due to an approaching typhoon.
The online store will be open as usual.
We appreciate your understanding and cooperation.
News
[Notice of Temporary Closure]
Notice of Shipping Delay
Thank you for shopping with PIGMENT TOKYO.
Due to the large number of orders we are currently receiving from our customers, there are delays in the delivery of orders.
We apologize for any inconvenience this may cause to our customers who have been waiting for our products.
We are preparing to ship the items as soon as possible.
If you have any questions, please don't hesitate to contact us at the following phone number or inquiry form.
TEL: 03-5781-9550
Contact for Inquiries: https://pigment.tokyo/en/pages/contact
We appreciate your understanding.
Due to the large number of orders we are currently receiving from our customers, there are delays in the delivery of orders.
We apologize for any inconvenience this may cause to our customers who have been waiting for our products.
We are preparing to ship the items as soon as possible.
If you have any questions, please don't hesitate to contact us at the following phone number or inquiry form.
TEL: 03-5781-9550
Contact for Inquiries: https://pigment.tokyo/en/pages/contact
We appreciate your understanding.
Maintenance has been Completed
Thank you for visiting PIGMENT TOKYO.
The previously announced website maintenance has been completed.
【Maintenance Time】
Tuesday, July 23, 2024 8:00-10:15 JST
We sincerely apologize for any inconvenience caused during this time.
As we continue to work on improving our services, we would like to thank you for your continued support of PIGMENT TOKYO.
The previously announced website maintenance has been completed.
【Maintenance Time】
Tuesday, July 23, 2024 8:00-10:15 JST
We sincerely apologize for any inconvenience caused during this time.
As we continue to work on improving our services, we would like to thank you for your continued support of PIGMENT TOKYO.
Scheduled Website Maintenance
Thank you for visiting the PIGMENT TOKYO online store.
Due to system maintenance, the PIGMENT TOKYO online store will be temporarily unavailable during the following time period.
■Maintenance Schedule
Tuesday, July 23, 2024 8:00 - 12:00 JST
■Website
https://pigment.tokyo/
*Please note that the end time of the maintenance may be changed.
We apologize for any inconvenience this may cause.
Thank you for your understanding.
Membership Stages Have been Updated
Thank you for shopping at PIGMENT TOKYO.
We have updated your stage for the Membership Program in 2024.
You can check your current stage on "My Page" through our website.
Click here to go to My Page.
https://pigment.tokyo/en/account
Click here for more information about our Membership Program.
https://pigment.tokyo/en/pages/shopping_guide
Once again, thank you for your long support and we hope you will enjoy your shopping with more updates and benefits in the future!
We have updated your stage for the Membership Program in 2024.
You can check your current stage on "My Page" through our website.
Click here to go to My Page.
https://pigment.tokyo/en/account
Click here for more information about our Membership Program.
https://pigment.tokyo/en/pages/shopping_guide
Once again, thank you for your long support and we hope you will enjoy your shopping with more updates and benefits in the future!
[Membership Program] Announcement for Membershi...
Thank you for your continued support of PIGMENT TOKYO.
On April 1, 2024, your membership stage will be upgraded according to the amount of your annual purchases.
・Annual purchase amount means the total amount of goods purchased between April 1, 2023, and March 31, 2024.
*If products have not been shipped by March 31, they will not be included in the annual purchase amount.
*Items delivered in April will be reflected in the membership stage renewal of the next year.
・Your membership stage will stay the same until your renewal is completed on April 1.
・Completion of the membership updates will be announced on our News page. Please check the announcement for shopping after April 1.
For more information about the Membership Program, please visit the link below.
https://pigment.tokyo/en/pages/shopping_guide
We hope you will enjoy shopping after confirming your updated membership stage and its benefits.
Thank you very much.
On April 1, 2024, your membership stage will be upgraded according to the amount of your annual purchases.
・Annual purchase amount means the total amount of goods purchased between April 1, 2023, and March 31, 2024.
*If products have not been shipped by March 31, they will not be included in the annual purchase amount.
*Items delivered in April will be reflected in the membership stage renewal of the next year.
・Your membership stage will stay the same until your renewal is completed on April 1.
・Completion of the membership updates will be announced on our News page. Please check the announcement for shopping after April 1.
For more information about the Membership Program, please visit the link below.
https://pigment.tokyo/en/pages/shopping_guide
We hope you will enjoy shopping after confirming your updated membership stage and its benefits.
Thank you very much.
Notice of Year-end and New Year Holidays
Thank you for visiting PIGMENT TOKYO.
We will be closed during the following period for the year-end and New Year holidays in Japan.
Closing Days: December 26, 2023 (Tuesday) - January 4, 2024 (Thursday)
・We will be open for business from January 5, 2024 ( Friday).
・Orders will still be accepted through the online store during the holiday period.
・Orders and inquiries received during the holidays will be processed and responded sequentially from January 5, 2024.
We are sorry for any inconvenience this may cause and appreciate your understanding.
Our Website is Back Online
Thank you for your continued patronage of PIGMENT TOKYO.
Our website has been down for technical issues since March 21 and is back online as of today, April 27. We sincerely apologize for the inconvenience caused by the delay in recovery due to the time required for maintenance after the problem occurred.
We take this incident very seriously and will make every effort to prevent a recurrence in the future.
We appreciate your patience.
A Request to Our Customers Regarding Bulk Purch...
Thank you very much for your continued patronage of PIGMENT TOKYO.
We would like to ask a favor of our customers who are considering bulk purchases.
・If you have a specific product in mind, kindly contact us in advance so we can do our best to stock the product by the day of your visit.
・All pigments are available by weight, so measurement and packaging may take a time.
In case we are not able to prepare your purchase until 7:00 pm, we may have to deliver your order at a later date.
Therefore, we recommend you to arrive with plenty of time if you plan to make a large purchase.
【Business Hours】11:00 - 19:00 (Closed on Mondays except national holidays)
【Inquiry Form】https://pigment.tokyo/en/pages/contact
Thank you for your understanding.
We would like to ask a favor of our customers who are considering bulk purchases.
・If you have a specific product in mind, kindly contact us in advance so we can do our best to stock the product by the day of your visit.
・All pigments are available by weight, so measurement and packaging may take a time.
In case we are not able to prepare your purchase until 7:00 pm, we may have to deliver your order at a later date.
Therefore, we recommend you to arrive with plenty of time if you plan to make a large purchase.
【Business Hours】11:00 - 19:00 (Closed on Mondays except national holidays)
【Inquiry Form】https://pigment.tokyo/en/pages/contact
Thank you for your understanding.
Notice of PIGMENT VIDEO (workshop video) Servic...
Thank you for your long support at PIGMENT TOKYO.
We have been offering PIGMENT VIDEOs which allow our customers to join our popular workshops online. However, due to a review of current conditions, this service will no longer be continued from 20 October 2022 (Thursday).
We are sorry to inform you of such news but we sincerely appreciate those who have purchased and used the service.
Before the termination of the service, any new purchases of the PIGMENT VIDEO will be accepted until 20 September 2022 (Tuesday).
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■ Last available date for purchasing PIGMENT VIDEOs: 20/09/2022 (Tues)
■ Date for the termination of the service: 20/10/2022 (Thurs)
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Following the discontinuation of the service, a part of the Terms of Use will be revised and effective from 21 October 2022 (Friday).
Please check the following information regarding the latest Terms of Use.
------------------------------------------------------
■ Terms of Use
https://pigment.tokyo/en/policies/terms-of-service
■ Updated Contents
Article 11 Purchase of Video Content will be removed.
------------------------------------------------------
Feel free to reach out to us if you have any further questions or concerns regarding these upcoming changes.
■ Contact Us
https://pigment.tokyo/en/pages/contact
Thank you for choosing PIGMENT TOKYO and we look forward to serving you soon.
We have been offering PIGMENT VIDEOs which allow our customers to join our popular workshops online. However, due to a review of current conditions, this service will no longer be continued from 20 October 2022 (Thursday).
We are sorry to inform you of such news but we sincerely appreciate those who have purchased and used the service.
Before the termination of the service, any new purchases of the PIGMENT VIDEO will be accepted until 20 September 2022 (Tuesday).
------------------------------------------------------
■ Last available date for purchasing PIGMENT VIDEOs: 20/09/2022 (Tues)
■ Date for the termination of the service: 20/10/2022 (Thurs)
------------------------------------------------------
Following the discontinuation of the service, a part of the Terms of Use will be revised and effective from 21 October 2022 (Friday).
Please check the following information regarding the latest Terms of Use.
------------------------------------------------------
■ Terms of Use
https://pigment.tokyo/en/policies/terms-of-service
■ Updated Contents
Article 11 Purchase of Video Content will be removed.
------------------------------------------------------
Feel free to reach out to us if you have any further questions or concerns regarding these upcoming changes.
■ Contact Us
https://pigment.tokyo/en/pages/contact
Thank you for choosing PIGMENT TOKYO and we look forward to serving you soon.