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PIGMENT LAB TOKYOPIGMENT LAB TOKYO

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2021.07.21
PIGMENT 6th ANNIVERSARY Promotion
Thank you very much for your continuous support. PIGMENT TOKYO is celebrating its 6th Anniversary on July 27th. We are pleased to inform you of our "PIGMENT 6th ANNIVERSARY Promotion". We have prepared special gifts for our customers, so please don't miss out on this chance! We will continue to put our best efforts to make your creative activities even more colorful through our art materials. We are looking forward to serving you again!

①66 winners selected in a drawing will receive a "PIGMENT Original Greeting Card"

The 66 winners will receive one of the PIGMENT limited edition Original Greeting Cards, which have a beautiful laser-cut design of pine, bamboo, and plum. It includes the envelope with a cut-out pattern of Mt. FUJI. Winners will be notified by delivery of the prize in the mail. Please note that you can not select the color from three.
Eligibility: Anyone who ordered at PIGMENT online during the following period regardless of region or country.
Period: July 23rd,2021 0:00 JST~ July 27th 23:59 (JST)

②Free Shipping for Delivery within Japan

Shipping is going to be free everywhere in Japan during the following period.
※Please note that there will be an additional charge for oversized items. (i.e. canvases, fabrics, panels)
Eligibility: All the customers whose delivery address is in Japan
Period: July 23rd,2021 0:00 JST~ July 27th 23:59 (JST)

2021.07.12
Notice of Operating Conditions
Thank you for always giving us your patronage.
First of all, we would like to express our sincerest condolences to all those affected by COVID-19.
Due to the declaration of emergency, we would like to inform you about the following business hours.

■SHOP
Open: 11:30~19:00
Closed: Monday and Thursday

We will take thorough measures to prevent infection while we are open during regular business hours.
In order to ensure a safe and comfortable visit to our store, advance reservation is recommended.
For more details, please check the following URL.
https://pigment.tokyo/visit_reservation?set_language=en

Please note that we may change the business hours.

■Workshop
We will continue to operate the workshops with the following measures in place: a temperature check at the entrance, keeping the distance between participants, blocking the space with acrylic panels, wearing masks, frequent disinfection, and regular health checks of the staff.

■Online Shop
The online orders are available as usual.

We apologize for any inconvenience this may cause you and thank you for your understanding.
2021.05.20
Free Shipping is Available for Delivery within Japan
Free Shipping is Available for Delivery within Japan during the following period.

May 21st, 00:00 JST ~ May 23rd, 23:59 JST

Please don't miss out on your chance! We are looking forward to serving you.
2021.04.24
Notice of Operating Condition
Thank you very much for choosing PIGMENT TOKYO.
In response to the declaration of a state of emergency due to the spread of the new coronavirus, we would like to inform you of the following business conditions.

■Stores
April 25, 2021 (Sunday) - For the time being, making an appointment in advance is required to enter our store.

Please check the following URL for advance reservations: https://pigment.tokyo/ja/visit_reservation

■Workshop
We will continue to operate the workshops with the following measures in place: a temperature check at the entrance, keeping the distance between participants, blocking the space with acrylic panels, wearing masks, frequent disinfection, and regular health checks of the staff.

■Online Shop
The online shop will be available as usual.

We apologize for any inconvenience this may cause you and thank you for your understanding.
2021.04.07
About International shipping fee revision
Due to the shipping fee revision of the delivery company, we will revise the overseas shipping fee in certain areas
from the order of JST 12:00 PM on April, 16th, 2021.
At the same time, we will add the new shipping fee division for a package over 10kg~30kg.
For more details, please refer to the following URL.

https://drive.google.com/file/d/1BrtbV6TIRqsKhzKNh0vbuFiVYfaSGbWw/view?usp=sharing

Thank you for your understanding.
2021.03.05
Reserve Your Visit
In order to ensure a safe and comfortable visit to our store, advance reservation is available.
Customer with reservation will be given priority.
Please note that we may restrict the number of entry for the customer without reservation depending on the situation.
Available hours: Tuesdays, Wednesdays, Fridays, Saturdays, and Sundays, 11:30 a.m. to 7:00 p.m.
※Advance reservation is available online .
Please use the reservation form below or this URL to check available times and make a reservation.
https://airrsv.net/pigmenttokyo/calendar

■Service Flow
1. Reservation: Make a reservation for your desired date and time using the dedicated form.
2.Confirmation of reservation: You will receive an email confirming your reservation.
3.On the day of your visit: Please come to the store on the reserved date and time, and show the screen of the confirmed reservation email to the staff.


■Notice
・In order to accommodate as many customers as possible, please allow up to one hour for shopping.
・If you do not come to the store or contact us within 15 minutes of your reservation time on the day of your visit, we will treat it as a cancellation.
・If you are not wearing a mask or have a fever or other health condition, please refrain from entering the store.
・Please note that the store may be closed temporarily even on the day of your reservation for reasons such as facility management.

■COVID-19 Health and Social Measures
When we reopen for business, we will take thorough measures to prevent infection, and we will also ask our customers to cooperate in securing social distance.
・ Please wear a mask and use hand sanitizer in the store.
・ In order to avoid overcrowding and to maintain a constant number of customers in the building, we are limiting the number of visitors.
・ Please refrain from entering if you have a fever (37.5℃ or higher) or are feeling unwell.
2021.03.01
Closed in March 14th
We thank you for always giving us your patronage.
PIGMENT TOKYO will be closed on March 14th, 2021 due to maintenance.
(Closed on Monday and Thursday)
Online orders will still be accepted during the period.
Thank you for your understanding.
2021.02.15
Re-open by reservation-only
We thank you for always giving us your patronage.
PIGMENT TOKYO will be reopening by reservation-only from February 16th,2021.

In order to ensure a safe and comfortable visit to PIGMENT TOKYO, temporary reservations are required.
If you do not have a reservation, we will not be able to guide you on the day of your visit.
Available hours: Tuesdays, Wednesdays, Fridays, Saturdays, and Sundays, 11:30 a.m. to 6:30 p.m.
※Advance reservation required.
Please make a reservation from the link below.
https://pigment.tokyo/visit_reservation

■Service Flow
1. Reservation: Make a reservation for your desired date and time using the dedicated form.
2.Confirmation of reservation: You will receive an email confirming your reservation.
3.On the day of your visit: Please come to the store on the reserved date and time, and show the screen of the confirmed reservation email to the staff.


■Notice
・In order to accommodate as many customers as possible, please allow up to one hour for shopping.
・If you do not come to the store or contact us within 15 minutes of your reservation time on the day of your visit, we will treat it as a cancellation.
・If you are not wearing a mask or have a fever or other health condition, please refrain from entering the store.
・If you have already decided on a product or have any other questions, please contact the store directly using the inquiry form.
・Please note that the store may be closed temporarily even on the day of your reservation for reasons such as facility management.

■COVID-19 Health and Social Measures
When we reopen for business, we will take thorough measures to prevent infection, and we will also ask our customers to cooperate in securing social distance.
・ Please wear a mask and use hand sanitizer in the store.
・ In order to avoid overcrowding and to maintain a constant number of customers in the building, we are limiting the number of visitors.
・ Please refrain from entering if you have a fever (37.5℃ or higher) or are feeling unwell.
2021.02.05
Notice of Extension of Temporary Closure
We thank you for always giving us your patronage.
PIGMENT TOKYO will extend its temporary closure due to the ongoing COVID-19 outbreak for the following dates.

■SHOP
January, 9th, 2021 ~Temporarily Closed


■ONLINE SHOP
Online orders will still be accepted during the period.

Thank you for your understanding and cooperation.
2021.01.08
Notice of Temporary Closure
PIGMENT TOKYO will be closed temporarily due to the ongoing COVID-19 outbreak for the following dates.

■SHOP
January, 9th, 2021 ~ February, 8th, 2021 Temporarily Closed

■ONLINE SHOP
Online orders will still be accepted during the period.

Thank you for your understanding.
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